This is a per diem position based at Pier 80 in San Francisco, CA – $250.00 per day, plus daily travel stipend.

Job Summary:

The Operations Manager SF is a member of the PST management team, with full responsibility of the stevedoring operation, develops increasing responsibility for directing the pre-plan, execution and supervision of the duties and labor associated with all aspects of cargo handling, cargo services, and equipment to achieve safe, efficient, and profitable operations.

Goals & Objectives:

• Supervise the duties of all labor and management associated with all aspects of cargo handling activities, to achieve safe, efficient, and profitable operations.
• Direct, administer and coordinate all stevedore activities with full P&L responsibility, ensuring high levels of customer service, efficiency, productivity and safety as well as achievement of operational and financial goals and objectives.

Duties & Responsibilities:

• Ensure proper instructions regarding load out, discharge and equipment are given to Stevedore.
• Work with Terminal and Stevedores to ensure productive, efficient and quality operation as related to vessels, equipment, and customers.
• Work closely with Logistics Teams to aid in efficient flow of cargo to and from the Terminal.
• Develop and maintain positive customer relations by understanding their needs, contract terms, and conditions, and by implementing plans to address those needs.
• Learn to support profitability goals through effective and efficient workforce management.
• Develop an understanding of, complies with, and implements area accident prevent/safety and workers’ compensation procedures.  Provide training sessions and on-going feedback to the workforce.
• Keep senior management informed of work status and problems as they arise.
• Maintain positive relations with the union workforce and maintain a thorough knowledge of union contracts, ensuring adherence to policy and contract procedures.
• Understand and accurately develop operational schedules, production, safety, and other reports and submit on a timely basis with corrective actions and planning.
• Develop understanding of operational procedures and systems. In time, provide ideas and feedback for improvement of procedures.
• Other duties as assigned

Education, Experience & Certification Requirements:

• Bachelor’s degree in Maritime operations, or related field or equivalent combination of coursework and experience in shipping terminals or directly-related field required
• Valid state issues driver’s license, and clean DMV record
• Transportation Worker Identity Credential required
• Prior experience working with and overseeing union –represented employees
• Experience with computerized operating systems.

Key Skills, Knowledge & Ability Requirements:

• Thorough knowledge of principles of terminal operations and stevedore operations for break bulk and/or container vessels.
• Knowledge and understanding of cargo stowage restrictions with regards to hazardous cargo and stability considerations of vessels.
• Knowledge of safety and accident prevention codes and regulations and related industry governmental regulations.
• Understanding of the gear, equipment and gang make-up required for multiple commodities.
• Thorough knowledge of port practices with regards to ILWU contracts.
• Ability to make critical decisions in an ambiguous environment, under stressful conditions.
• Self-motivated and able to work under pressure with minimal supervision.
• Good verbal and written communication skills.
• Good organizational and multi-tasking skills.

Leadership Competencies:

• Builds High-Performing Teams– selects, organizes, and motivates colleagues to work together in a committed way to achieve a common mission and ensures a pipeline of talent for the future.
• Partners Across Boundaries – works collaboratively and effectively with colleagues throughout the company toward the common good of the enterprise.
• Engages and Inspires Others – leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible.
• Delivers Results – rigorously drives self and others to achieve high levels of individual and organization performance.
• Makes Sound Business Decisions – makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Focuses on the Customer and Market – continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.

Physical Demands, Work Environment & Travel:

Position can require work outdoors in hot/humid, cold, and other inclement weather conditions depending on the time of year.

The ability to board, and climb around on vessels using ladders, and good vision and hearing is required. The physical ability to work on a ship and in a terminal, accessing all areas of a vessel by climbing ladders to access hatches, cranes, equipment and storage spaces is also required.

Must be able to lift 50 pounds.

Travel: Up to 20%. Must be able to travel independently as required.

Screening Requirements:

Background Checks

Other: Driving Record Review

Must be fully vaccinated against COVID-19.

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The applicable salary range is aligned to one of 5 zones according to a cost of labor index for the geographic location of the role. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include related experience, education and training, location, business needs, or market demands. The expected salary range for this role is set forth below. Ranges may be modified in the future.
Zone 1: $250.00 per diem

The Pasha Group family of companies are EOE/AA Employers – Minority/Female/Veteran/Disabled/and other Protected Categories

About The Author: Karline Deshane