Join the Pasha Group, a family-owned diversified global logistics and transportation services company since 1947. The Pasha Group’s Mission is to be a leader in providing customized, cost-effective and profitable value-added services to the automotive, maritime, and relocation industries.
Bring your experience!  We are seeking a Senior Claims Administrator to join our team. The Senior Claims Administrator is responsible for managing workers compensation and auto liability claims and administers claims management systems.
Duties and Responsibilities
Drive implementation and consistent utilization of loss mitigation initiatives and practices.
Review and investigate claims, assess losses and damages, and determine liability.
Negotiate and process settlements and denials within assigned authority limits and in accordance with applicable policies, tariffs, contracts, bills of lading, and local regulations and conventions.
Record and maintain claim data in claims systems in an accurate, detailed and timely fashion.
Track key performance indicators (KPI) on business  unit compliance with supporting documentation fulfillment requirements.
Provide timely notice to and seek recoveries from underwriters and third parties as applicable.
Develop, manage, and maintain effective relationships with business unit teams, underwriters, Third Party Administrators, and vendors.
Communicate and coordinate with management and sales teams regarding claims settlements as needed to support client relationship management.
Monitor and enforce compliance with company policies, contractual obligations and regulatory requirements.
Identify and make recommendations for process improvements.
Collaborate with TPAs and business units to monitor workers compensation claims and return to work efforts. Facilitate meetings and ensure timely updates and communications.
Manage Claims Administration Systems including updating and maintaining data, codes, tables, and reporting.
Create and import data files including Automotive Services, and Longshore (USL&H) claims.
Identify and report systems and process issues to claims management team for action.
Create and maintain routine and ad hoc reports and analysis.
Maintain current knowledge of relevant and pending legislation and regulations.
Why work at The Pasha Group?
Our culture fosters individual talent, mutual trust and lifelong learning. We support our people so they can master their career journeys, go further, reach higher, and realize their greatest potential.
  • Various career paths
  • Career development
  • Flexibility and Hybrid work schedules
  • Digital learning platform with tuition reimbursement
  • Serving communities where we work and live
Required Work Experience
 5+ years’ experience in a related claims administration position required
 2+ years’ experience managing workers compensation claims and/or auto liability claims required
 Demonstrated experience administering claims management systems required
 Experience with loss/damage claims preferred
 Experience in the cargo transportation industry preferred
Must be fully vaccinated for COVID-19
The applicable salary range is aligned to one of 5 zones according to a cost of labor index for the geographic location of the role. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include related experience, education and training, location, business needs, or market demands. The expected salary range for this role is set forth below. Ranges may be modified in the future.

Zone 1: Starting rate $80,000; up to $90,000 for highly qualified candidates

The Pasha Group family of companies are EOE/AA Employers – Minority/Female/Veteran/Disabled/and other Protected Categories


Karline Deshane

About The Author: Karline Deshane

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